Bunq

bunq implements Verification of Payee to combat fraud, well ahead of Instant Payments requirement

Client case study bunq

Integration of API
for Banks
Optimal and safe customer experience
Quick implementation
Smooth onboarding

To meet the increasing demands for secure and accurate payments, bunq prioritised the implementation of Instant Payments and Verification of Payee ahead of the October 9, 2025, legislative deadline. In response, bunq and SurePay rapidly finalised a contract to introduce IBAN-Name Check/Verification of Payee across all bunq EU branches.

As a leading European neobank with over 12 million users, bunq is committed to safeguarding its users from fraud and misdirected payments. By partnering with SurePay, bunq strengthens payment security across Europe, ensuring accurate payment verification in countries like France, Italy, and Spain, in addition to the Netherlands.

Implementation within a week

True to its reputation as a digital bank, bunq, along with the SurePay delivery team, implemented the new solution within a week — a top performance from both parties.  This achievement was facilitated by strong collaboration, clear communication, and proactive problem-solving. 

The rapid integration not only addressed bunq’s immediate needs but also positioned the bank to meet future regulatory requirements and maintain its commitment to providing a secure, user-centric banking experience.

Expand together in Europe

bunq’s expanding European footprint and the increasing volume of transactions underscored the need for a robust system to safeguard user funds and data. The bank sought a partner with proven expertise in Verification of Payee (VoP) solutions. SurePay’s established track record and innovative technology aligned with bunq’s objectives. This collaboration enhances payment security and ensures compliance with both domestic and European regulations.

"We are thrilled to announce our successful implementation of Verification of Payee (VoP) with bunq. The fast implementation and smooth cooperation between our teams have set a strong foundation for future growth together in Europe. We are excited to continue our partnership and look forward to offering additional services to help bunq monitor and prevent fraud, ensuring secure and seamless transactions for their users."

David-Jan Janse, CEO at SurePay

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