bunq implements Verification of Payee to combat fraud, well ahead of Instant Payments requirement
Client case study bunq
To meet the increasing demands for secure and accurate payments, bunq prioritised the implementation of Instant Payments and Verification of Payee ahead of the October 9, 2025, legislative deadline. In response, bunq and SurePay rapidly finalised a contract to introduce IBAN-Name Check/Verification of Payee across all bunq EU branches.
As a leading European neobank with over 12 million users, bunq is committed to safeguarding its users from fraud and misdirected payments. By partnering with SurePay, bunq strengthens payment security across Europe, ensuring accurate payment verification in countries like France, Italy, and Spain, in addition to the Netherlands.
Implementation within a week
True to its reputation as a digital bank, bunq, along with the SurePay delivery team, implemented the new solution within a week — a top performance from both parties. This achievement was facilitated by strong collaboration, clear communication, and proactive problem-solving.
The rapid integration not only addressed bunq’s immediate needs but also positioned the bank to meet future regulatory requirements and maintain its commitment to providing a secure, user-centric banking experience.
Expand together in Europe
bunq’s expanding European footprint and the increasing volume of transactions underscored the need for a robust system to safeguard user funds and data. The bank sought a partner with proven expertise in Verification of Payee (VoP) solutions. SurePay’s established track record and innovative technology aligned with bunq’s objectives. This collaboration enhances payment security and ensures compliance with both domestic and European regulations.
"We are thrilled to announce our successful implementation of Verification of Payee (VoP) with bunq. The fast implementation and smooth cooperation between our teams have set a strong foundation for future growth together in Europe. We are excited to continue our partnership and look forward to offering additional services to help bunq monitor and prevent fraud, ensuring secure and seamless transactions for their users."
David-Jan Janse, CEO at SurePay
More interesting client case studies
Verification of Payee for
Organisations helps Grolsch with preventing fraud
Following an attempted fraud at another international brewery, Grolsch started to use the IBAN-Name Check for Organisations.
Decrease in fraud and fake orders at STRATO
Since the introduction of Verification of Payee/the IBAN-Name
Check for Organisations we see over 80% less fraudulent orders relative to
from a year earlier.
Mitros improves processes
by using Verification of Payee
Thanks to this solution, we know for sure
That we can get to the right person or
organisation pay.